Where do you ship and how are the shipping costs calculated?
I ship worldwide!
I do not make any profit from shipping costs - I charge the exact amount I spend when sending out your order and follow the prices set by the Swiss postal office. Shipping costs will vary depending on the weight of your order and where in the world you live. How much you have to pay for shipping will be calculated at checkout once you've put in your address.
Usual shipping costs:
Within Switzerland: CHF 1.00 (B-Post)
Within Europe: CHF 4.30
Outside of Europe: CHF 5.50
When will my order be shipped?
I'll always try to send out your order as fast as possible, preferably never later than a week after you've placed it. You will receive a confirmation e-mail once I've shipped out your zine. If I am on holiday or otherwise unable to ship in my usual timeframe, I will inform accordingly or close the shop during my absence.
How long will it take for my order to arrive?
All orders are sent out to you from Switzerland. As with shipping costs, how long it will take for your zine to arrive also depends on your location. Estimated delivery times are as followed:
Within Switzerland: 2-3 business days
International: 5-20 business days
Please note: to keep shipping costs at a minimum, I don't do tracked shipping. If you haven't received your zine a month after getting the shipping confirmation e-mail, feel free to reach out to me!
How do you set the pricing for your zines?
Zines are anticapitalist by nature and should ideally be as accessible as possible. When I thought about the pricing for my zines, I wanted to take into consideration both the history and characteristics of the format I choose to share my art in, but also the time, dedication and ressources that went into their creation. I offer different "pay what you can" options in the hopes of finding a good middle ground. No matter which option you go with, I am deeply grateful for the compensation of my work in whatever way you can.
What are my payment options?
I accept payments through PayPal, so you can either use your PayPal account if you have one, or choose the debit/credit card option.
If you live in Switzerland, instead of ordering through the shop, you can also send an e-mail to [email protected] (or if you know me personally you can just text me) with the order you'd like to place and pay via Twint or bank transfer. Please let me know in your e-mail which payment option you'd like to choose and I'll share the needed information with you. Your order will be shipped out once I've received your payment.
What can I expect from your zines quality-wise?
I try to make my zines with the best quality I am able to with the ressources that I have available. I do not get my zines professionally printed but print and bind them myself at home. I usually use 100 g/m2 copypaper and a regular household printer. Color intensity and print quality may vary from copy to copy. It's all very DIY (which is what I love about making zines - there are no gatekeepers), so keep that in mind when you decide to order from me.
Can I share pictures or excerpts of your zines online?
Yes, you can absolutely share pictures or excerpts of my zines online, but only with proper credit and never the whole thing. If you share any pictures on Instagram, please tag me @saraschapters.
Please do not market my art or writing as your own and please refrain from reproducing my zines.
If you have any further questions regarding your order or face any issues in the process, don't hesitate to fill out the contact form or send an e-mail to [email protected].